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faq

Frequently Asked Questions

Have a question? Browse below to see if it’s already been answered. If not, give us a call any time at (512) 836-9100 or contact us here.

How long can I keep my rental equipment?

Most items are available for daily, weekly, or 4 week rental periods. Some items can be rented for shorter periods such as four hours.

What is required to rent?

A current Texas driver’s license, local phone number listed in your name, and payment for the rental in advance.

Is a deposit required?

No!  All we need is a valid driver’s license and a major credit card.

Can I reserve my equipment in advance?

Yes, up to 3 days ahead of the date you would like the equipment. You may call and reserve or stop by any one of our locations to reserve an item in advance.  If we don’t have the equipment or can’t guarantee it, our stores will happily take your information, put you on our waiting list and call you when the equipment becomes available.

Do you deliver?

Yes. If you are interested in getting a delivery price for an item delivered in Austin or the surrounding area please call any of our convenient locations.

Do you offer trailers that I can use to transport the equipment I rent?

Yes. Vehicle restrictions apply. These restrictions are designed to make sure your vehicle and hitch are of sufficient capacity to safely pull items rented.

What forms of payment do you accept?

We accept Visa, MasterCard, Discover, American Express, cash, or local check.

What are your store hours?

All locations are open 7am - 5pm Monday through Friday and 7am - 2:30pm on Saturday.  We are closed on Sundays.

our locations

We know convenience is crucial to getting your job done on time and on budget. We have four hub locations and six affiliate locations across central Texas.

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